Below is a list of commonly asked questions. If your question is not answered here, feel free to email me at: Natalie@TheDiaperCakeBaker.com
Q: How long will it take to create my cake?
A: Pre-made and Pre-designed Cakes and Gifts should be ready within about 48-72 hours (and should ship the next business day (M-F). For Custom Cakes and Gifts the answer really varies depending on the orders in front of yours. We can say with confidence that we can usually create your cake within a week of you placing your order. Although, for more specialized cakes it can be a little longer due to the fact that we may have to order some items, and wait on them to arrive before we can start on the cake. If you have ANY questions about the delivery time frame, please feel free to email us before you order at firstname.lastname@example.org
Q: Do you accept Rush Orders??
A: Yes! If you are in a hurry, Rush Orders are accepted on items created here in our studio for an additional $15. If you would like to put a rush on your order, you can simply click the "Buy Now" on the Rush Order charge durring check out. If you have any concern about the delivery time and would like to check prior to purchase, plese feel free to contact us.
Q: I see you ship everywhere in the continental US, what if I live or want is shipped somewhere else?
A: No worries, we are happy to accept orders from all over! Simply choose the items you would like and email us, letting us know which items you would like to order and your mailing address so we can calculate shipping costs for you! We will let you know what the shipping will be, at which time you can decide if you want to order or not.
Q: What brand of diapers do you use?
A: We use Pampers Swaddlers size 1 (fits 8-14 pounds) diapers on all my diaper creations.
Q: What if I want a different brand/size?
A: We will gladly make any item we offer with a different brand or size diaper for you. Just contact us using the contact form or email us directly and let us know what item, and the size/brand you would like! Extra charges may apply.
Q: What will the dimensions of the cake be?
A: As a general guideline, each tier is about 6 inches. On most cakes there is a topper of some sort that can range in between 3 and 6 additional inches. Also once the cake is complete and ready to be shipped, I wrap the cake in tulle and leave a little "puff" of tulle at the top that is around 2 to 3 inches. Most of the time we use a 12 inch cake base at the bottom.
Q: How are your Diaper Cakes constructed?
A: All of our Diaper Cakes are hand wrapped and held together with ribbon. Some of the items on the Diaper Cakes are held with pins so please be very careful when taking your diaper cake apart.
Q: Why do you wrap and not roll the diapers?
A: We usually wrap the diapers to create the cake instead of rolling them and placing rubber bands around them. We do so, so that there are no misshaping of the diapers (rolled cakes tend to make the diapers misshapen and not as easy to use). If you prefer the look of the rolled diapers, we will be glad to accomodate you as well. Just email us and we will give you a quote on a custom ordered rolled diaper cake.
Q: What will my cake look like when it arrives?
A: Each cake is assembled with the utmost care and is stable enough to ship. It is constructed with internal support so no assembly is required when it arrives. We wrap each cake in elegant white tulle from top to bottom and leave a little "puff" of tulle at the top. Wrapping the cake in tulle gives some additional stability and support, but the cakes look equally as lovely without it if you prefer to take it off. We then tie the tulle with a coordinating ribbon to match the cake.
Q: How should I handle my Diaper Cake once it arrives?
A: All of our Diaper Cakes are constructed with support to handle transportation bumps along the way but your Diaper Cake can be sensitive to extreme shaking or throwing. So please handle with care. All of our Diaper Cakes are wrapped in tulle and as you know tulle is a very delicate fabric. NEVER carry your Diaper Cake by the tulle wrapping. ALWAYS hold and carry the Diaper Cake by the base.
Q: Do you have a physical store & where can I buy your products locally??
A: We work out of our studio based at the home of Natalie, the owner and do not have our own physical store~~ although one day we would love to!!! We do however have some of our creations at Mule City Trading Co here in Benson NC ~ www.facebook.com/MuleCityTradingCo
In addition, from time to time, I do set up at local vendor fairs and craft shows to showcase my work. If you would like to know the next time I will be at a local event, please visit our "Event Calendar" section or contact us!